RECRUITMENT AND SELECTION
We run hiring for the roles that matter to your business.
We run recruitment for hiring in Serbia and the region. From defining the profile and direct market search to assessing candidates and coordinating interviews, your team gets a clearly managed process and a relevant shortlist for its decision.
When we can take the load off your team
We step in when you lack the capacity, access to relevant candidates or the discretion needed to run hiring well.
You have no in-house HR or recruitment team
You need a partner who can set up and run the whole process, with clear decision points for your team.
Your HR team lacks capacity
Several open roles, a tight deadline or other commitments make it hard to search and communicate with candidates on time.
Your job ad did not bring suitable applications
Volume is not the same as quality. We extend the search to candidates who have not applied themselves.
You do not want to advertise the role publicly
When the business situation calls for discretion, we can run a targeted search without a public ad.
You need a direct market search
For specific and hard-to-find profiles, we identify and approach people who may not be actively looking for a new job.
You are hiring for a demanding or business-critical role
When the choice of candidate has a significant impact on the team and the business, the process needs more focus, assessment and coordination.
Recognise your situation? Let's talk about the roles you want to fill.
What your team receives
You hold the final interviews, choose the candidate and employ them directly. We run the search and selection against the agreed criteria.
Candidate shortlist
A shortlist of candidates with an explanation of their relevance to the role.
Information for the decision
Information on experience, motivation, expectations and possible start date.
Process coordination
Coordination of interviews, feedback and communication with candidates.
Support until the start date
Support in agreeing the offer and follow-up on what was agreed until the start date.
Roles and needs we cover
For director, senior leadership and other strategically important roles, Executive search is available as an additional service. Direct search and discreet handling of the process can be part of standard recruitment; we choose the approach according to how demanding the role is.
- Specialist, expert and leadership roles
- Operational positions and larger numbers of workers
- Entering the Serbian market and building a first local team
How we run recruitment
Step 1: Agreeing the profile
We establish responsibilities, required knowledge, working conditions and decision criteria. We separate essential requirements from those a candidate can develop.
Step 2: Active search
Depending on the role, we combine job ads, our candidate database, referrals and direct approaches to people who may not be looking. We use public advertising when it suits the agreed process.
Step 3: Assessment and shortlist
We speak with candidates and check relevant experience, motivation, expectations and availability. We present to your team the profiles that match the agreed criteria.
Step 4: Final interviews and hire
We coordinate interviews and feedback, support agreement on the offer and stay involved until the selected candidate starts work.
Visibility of candidates and next steps
During an active project you have access to the ATS used to track hiring. You see CVs, statuses, notes, interviews and next steps. Your team leaves feedback in the same place.
Candidate statuses
- Active search
- Selection process
CVs and notes
- Documentation
- Interview summary
Comments and next steps
- Feedback
- Agreed action
Fee and contractual guarantee
For recruitment projects, the fee is tied to the successful hire of a candidate introduced by Friendly HR. The exact amount, when the obligation arises, payment terms and the guarantee period are defined in the proposal and contract. The guarantee and candidate replacement apply under the contracted terms. For larger numbers of workers and a specific scope of engagement, we tailor the proposal to the project.
Questions before we start working together
How long does it take to find candidates?
The average time from the start of an active search to an accepted offer is 19 days. Duration depends on how demanding the role is, candidate availability, the conditions offered and decision speed. We give an estimate for your role after the initial conversation.
Can we bring in Friendly HR if we already have an ad or an HR team?
Yes. We can add to your existing search, take over selection or run the whole process for agreed roles. At the start we define the division of work and how to handle candidates you already know or who were introduced earlier.
Is it possible to hire without a public ad?
Yes. When the need calls for discretion, we use direct search and agree when and to whom the employer's identity is disclosed.
What if a candidate leaves soon after being hired?
We act according to the contracted guarantee. Its duration, the cases that trigger a replacement and the obligations of both parties are defined before cooperation begins.
What do you need to get started?
For a first conversation, the outline of the role, the work location and your need are enough. Before an active search we agree the job description, conditions, criteria, contact person and how feedback is given.
Let's talk about your next role
Send us a short description of your need. We will consider the profile, search approach and scope of support that suit your team.